Friday, November 23, 2012

Problem with Vodafone internet access solved due to social media twitter

I was using Vodafone Rs 98 internet card from past 10 months. It was working good. But suddenly 10 days before I was unable to use internet in my mobile. I gave complaint using twitter. The response after publishing the issue on twitter was very good. Vodafone technical executive Satish came to my residence and took readings related to network and satellite readings. After taking the reading, he said that the problem will solved by today evening. Exactly the problem was solved by evening and I was able to access internet. Thanks to social media like twitter for giving an opportunity to raise the issue using their platform. Even I thank Vodafone for solving the issue  promptly.

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