Thursday, March 26, 2009

Are soft skills important for testers?

Soft skills are definitely important for every tester. In real time projects some times tester have to chat with client. The chat may be voice chat or non-voice. To be able to understand what exactly client wants. We need to understand first what exactly he is speaking. Generally the accent of clients from UK and USA will be different. If you are chatting in messenger then you can easily manage. Otherwise it will be difficult to manage in voice chat because first of all we need to understand what exactly he is speaking.

For facing challenges like this we need to have soft skills. Any way all this we will gain through experience. But be prepared to face the challenges.

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